Auto Parts Counter Sales - Lakeway, TX

Arnold Oil Company of Austin•Lakeway, TX

About The Position

This full-time, customer-focused role assists customers with auto parts needs, processes sales, handles merchandise, and helps maintain a clean, safe, and organized store. The position involves work at the sales counter as well as deliveries and inventory-related tasks. Teamwork, dependable service, product knowledge, and a professional attitude are important.

Requirements

  • Ability to work well with others and assist customers cooperatively and courteously.
  • Exemplary work record, including attendance.
  • Ability to work in a fast-paced, busy atmosphere.
  • Ability to follow oral and written instructions.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to read and write in English.
  • Must successfully complete background and criminal history checks.
  • Must pass a physical, human performance evaluation, and drug test.
  • Understanding of and adherence to company policies and procedures.
  • Regular and prompt attendance.
  • Attitude that supports the company’s goals and values.
  • High school diploma or GED, or an equivalent combination of education and experience.
  • Completed ASE Counterman I training course.
  • Meets all requirements to qualify for inclusion on the AOC Approved Driver List.

Nice To Haves

  • Related experience in the auto parts industry.

Responsibilities

  • Greet customers promptly and answer telephone calls within three rings.
  • Answer customer questions about merchandise price, availability, and function.
  • Retrieve merchandise for customers or process merchandise selected by customers, and create invoices.
  • Provide outstanding customer service through a friendly environment, product knowledge, and consistent service standards.
  • Calculate merchandise totals and tax, accept payments, make change, and wrap or bag purchases.
  • Obtain signatures on charge invoices and process cash invoices.
  • Place customer special orders correctly.
  • Balance the cash drawer at the end of the shift, if necessary.
  • Stock shelves, counters, and tables; arrange merchandise and set up advertising displays to promote sales.
  • Stamp, mark, or tag merchandise prices and bag or box orders appropriately.
  • Ensure outgoing transfers are processed properly and on time.
  • Clean shelves, counters, and tables, and maintain a safe, clean, and organized work environment in accordance with OSHA and company safety procedures.
  • Perform custodial duties as needed, including sweeping, dusting, organizing merchandise, cleaning and stocking restrooms, and keeping aisles clear.
  • Maintain the grounds and parking lot.
  • Present a positive company image through appropriate dress and attitude.
  • Participate in and complete sponsored and supported training, and increase product knowledge through training or electronic media.
  • Perform other duties and assignments as directed by management.
  • Maintain satisfactory attendance and appearance.
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