Auto Parts Counter Professional

Parts Authority • Amityville, NY

3d

About The Position

Parts Authority is a national distributor of automotive replacement parts, tools, equipment, and transmissions, founded in 1973 and headquartered in Long Island, New York. The company has more than 300 locations and works with over 400 suppliers.

The Auto Parts Counter Professional reports directly to the Store Manager and is responsible for inside sales activity within the store. The role focuses on building and maintaining lasting customer relationships, providing courteous service and support, closing sales, and helping achieve sales goals. The position also involves locating parts, preparing accurate quotes, fulfilling customer orders, and supporting workplace safety.

Requirements

• At least 3 years of counter sales experience in a competitive market.
• Exceptional phone skills and a positive, enthusiastic, attentive tone.
• Excellent negotiation, interpersonal, and written and verbal communication skills.
• Commitment to exceptional customer service and exceeding sales goals.
• Ability to build and maintain lasting business relationships.
• Results-oriented approach, with a focus on closing sales and growth.
• Experience with POS systems and proficiency in Microsoft Word and Excel.
• Strong organizational and time-management skills.
• Ability to work independently to accomplish objectives.
• Outgoing, assertive, proactive, positive, and tenacious approach.

Nice To Haves

• Wholesale aftermarket auto parts sales experience is preferred.
• An existing customer base is a plus.
• General automotive knowledge is preferred.
• Spanish and/or Chinese (Mandarin or Cantonese) language skills are a plus.

Responsibilities

• Build and maintain productive, long-lasting relationships with existing customers.
• Close sales to achieve goals and drive growth.
• Interact with customers in a courteous and professional manner.
• Learn about customers and understand their needs.
• Locate hard-to-find parts and negotiate with vendors for the best deals.
• Provide accurate quotes and follow up with customers to ensure orders are placed.
• Track lost sales and promote company specials.
• Assist colleagues when needed and foster new sales opportunities.
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships.
• Perform other duties as assigned.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

Benefits

• Medical, pharmacy, dental, and vision coverage.
• Basic life and AD&D insurance.
• Short- and long-term disability coverage.
• Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, and Health Reimbursement Account.
• Accident, critical illness, hospital indemnity, identity theft, legal plan, and pet insurance.
• Employee Assistance Program (EAP).
• Paid holidays, sick leave, and vacation.
• Profit sharing and 401(k) plan.
• Employee discounts on merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed