Auto Parts Paint Counter Sales #25

Bumper to Bumper Auto Parts•Pine Bluff, AR

14d

About The Position

The Paint Counter Salesperson provides over-the-counter sales to customers, takes orders in person and by phone, and supports Bumper to Bumper Auto Parts store operations through sales programs and customer- and team-related activities. Sales focus on automotive and industrial paint, paint supplies and equipment, and may include automotive replacement parts. The role provides customer service, researches parts and paint availability, processes paint formulas using a computer, mixes paint, and handles sales and customer accounts. It also involves stocking and maintaining inventory, coordinating deliveries where applicable, handling core returns, maintaining the store, and following company safety and other policies. The position has no supervisory responsibilities. Employment is subject to post-offer, pre-employment drug testing. This is a safety-sensitive position involving heavy equipment and flammable and hazardous materials.

Requirements

High school diploma or equivalent experience, or motivation to pursue a GED.
At least one year of professional automotive parts experience or two years of hobbyist automotive parts experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively with groups of customers or employees.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and clean driving record; Class E license required for Missouri locations.
Ability to meet the physical demands of the job, including regularly standing, walking, handling and reaching; occasionally sitting, climbing, balancing, stooping, kneeling, crouching, or crawling; and lifting or moving up to 50 pounds.
Ability to work in an environment with frequent exposure to fumes or airborne particles and outdoor weather, and occasional exposure to moving mechanical parts, heights, hazardous chemicals, electrical shock risk, and vibration.
Ability to comply with post-offer, pre-employment drug testing.

Nice To Haves

ASE certifications are preferred.

Responsibilities

Provide exceptional customer service, including helping customers determine needed parts or paint, processing paint formulas, mixing paint, offering solutions, and responding to dissatisfied customers.
Research parts and paint availability, stock numbers, inventory status, and pricing using computers and catalogs.
Mix paint, pull parts orders, check in and put up stock, and straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Prioritize delivery items and assign deliveries to drivers, if applicable.
Handle new and defective core returns, ensure proper customer credit, and complete necessary paperwork.
Work on the home store inventory or assist with inventory at other locations, if assigned.
Cooperate and coordinate with coworkers as a team member.
Perform duties in compliance with legal, regulatory, and company safety guidelines, practices, and policies.
Open or close the store if assigned key holder responsibility.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Maintain a neat, clean, and professional appearance.
Perform other tasks as assigned.