Auto Parts Paint Counter Sales #25

Replacement Parts•Pine Bluff, AR

13d

About The Position

The Paint Counter Salesperson provides over-the-counter sales to customers, takes orders in person and by phone, and supports Bumper to Bumper Auto Parts store operations through sales programs and customer- and team-related activities. Sales focus on automotive and industrial paint, paint supplies and equipment, and may include automotive replacement parts. The role has no supervisory responsibilities. The position requires customer service and sales skills, computer-based parts and paint research, paint formula processing and mixing, order handling, stock maintenance, and cash and credit transactions. Employees may also coordinate deliveries, process core returns and paperwork, assist with inventories, open or close the store if assigned key-holder responsibility, and clean and maintain the store and surrounding area. Duties must be performed in accordance with applicable legal, regulatory, and company safety policies. Employment is subject to post-offer, pre-employment drug testing; the position is identified as safety sensitive because it involves heavy equipment and flammable and hazardous materials.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
At least one year of professional automotive parts experience or two years of hobbyist automotive parts experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common sense to follow written, oral, or diagram-based instructions and solve problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and clean driving record; Class E license required for Missouri locations.
Ability to meet the physical demands of the job, including regularly standing, walking, handling and reaching; occasionally sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling; and lifting or moving up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally.
Ability to work in an environment with frequent exposure to fumes or airborne particles and outdoor weather, and occasional exposure to moving mechanical parts, heights, toxic or caustic chemicals, electrical shock risk, and vibration.

Nice To Haves

ASE certifications preferred.

Responsibilities

Provide exceptional customer service by helping customers determine needed parts or paint, processing paint formulas on a computer, mixing paint, offering solutions, and diffusing customer concerns.
Research parts and paint availability, stock numbers, inventory status, and pricing using computers and catalogs.
Mix paint, pull parts orders, check in and put up stock, and straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and accurately invoice or credit customer accounts.
Prioritize delivery items and assign deliveries to drivers, if applicable.
Process new and defective core returns, ensure customer credit is applied, and complete required paperwork.
Work on the home store inventory and assist with inventory at other locations if assigned.
Cooperate and coordinate with coworkers as a team member.
Perform duties in compliance with legal, regulatory, and company safety guidelines, practices, and policies.
Open and/or close the store if assigned key-holder responsibility.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Maintain a neat, clean, and professional appearance.
Perform other tasks as assigned.