Auto Parts Paint Counter Sales #2 El Dorado

Replacement Parts•El Dorado, AR

About The Position

The Paint Counter Salesperson provides over-the-counter sales to customers, takes orders in person and by phone, and supports the success of Bumper to Bumper Auto Parts store operations through sales programs and customer- and team-related activities. Sales focus on automotive and industrial paint, paint supplies, equipment, and potentially automotive replacement parts. The role includes assisting customers with selecting parts or paint, processing paint formulas by computer, mixing paint, researching availability and pricing, handling transactions and returns, and supporting inventory and store upkeep. The position requires cooperation with coworkers, compliance with company safety policies, and may include opening or closing the store when assigned key-holder responsibility. This position has no supervisory responsibilities. The work involves frequent exposure to fumes or airborne particles and outdoor weather conditions, with occasional exposure to moving mechanical parts, heights, hazardous chemicals, electrical shock, and vibration. It is a safety-sensitive position involving heavy equipment and flammable and hazardous materials. Employment is subject to post-offer, pre-employment drug testing.

Requirements

High school diploma or equivalent experience, or motivation to pursue a GED.
At least one year of professional automotive parts experience or two years of hobbyist automotive parts experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively with customers or employees.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and clean driving record; Class E license required for Missouri locations.
Ability to perform the physical demands of the job, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.

Nice To Haves

ASE certifications preferred.

Responsibilities

Provide exceptional customer service by helping customers determine the parts or paint needed, processing paint formulas using a computer, mixing paint, offering solutions, and addressing dissatisfied customers.
Research parts and paint availability, stock numbers, inventory status, and pricing using computers and catalogs.
Mix paint, pull parts orders, check in and stock merchandise, and straighten, dust, or rearrange stock as needed.
Handle cash and credit transactions and correctly invoice or credit customer accounts.
Prioritize delivery orders and assign deliveries to drivers, if applicable.
Process new and defective core returns, ensure proper customer credit, and complete required paperwork.
Work on the home store inventory and assist with inventory at other locations if assigned.
Cooperate and coordinate with coworkers as a team member.
Perform duties in compliance with legal, regulatory, and company safety guidelines, practices, and policies.
Open or close the store if assigned key-holder responsibility.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Maintain a neat, clean, and professional appearance.
Perform other tasks as assigned.