Auto Glass Installation Technician

Safelite • Houston, TX

4d

About The Position

The Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills needed to independently perform glass repairs, replacements, and recalibrations. The role emphasizes a can-do attitude, care, a service mindset, timely work, and high-quality service that creates a positive customer experience.

Training includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional services and products. The technician must pass certification testing and safely use vehicles, tools, and chemicals. The position requires working outdoors in varied weather, meeting physical demands, and accommodating customer needs with flexibility in start and end times.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods and work in tight spaces, bend, and twist.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Ability to provide professional customer service and exceed customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent (preferred).

Responsibilities

• Participate in paid hands-on and classroom training and apprentice according to Safelite methods.
• Observe and assist with installing and repairing auto glass.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study for and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $21.25 per hour and increasing to $25.25 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion in the first year, with stated starting pay of $28 per hour as a Senior Tech and $30.25 per hour as a Master Tech, based on performance metrics.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed