Auto Glass Installation Technician Trainee

Safelite•Wisconsin Rapids, WI

11d•$20 - $24

About The Position

A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the fundamental skills to independently perform glass repair, replacement, and recalibration. The role emphasizes a can-do attitude, care, a service mindset, timely work, and high quality standards to create positive customer experiences. The trainee observes and assists with auto glass installation and repair, recalibrates automotive safety systems, performs diagnostic testing and troubleshooting, and provides additional services and products. The position includes safely operating company and customer vehicles and using company-issued tools and chemicals. The trainee must complete certification testing and follow company policies and standards.

Requirements

Must be at least 18 years old.
Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
Ability to lift and carry up to 35 pounds regularly and up to 50 pounds occasionally.
Ability to stand for extended periods, work in tight spaces, and bend and twist.
Ability to safely and effectively use hand tools and power tools.
Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
Professionalism and commitment to outstanding customer service and exceeding customer expectations.
Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
Problem-solving and troubleshooting skills, independently and collaboratively.
Ability to read, write, and interpret English and technical directions.
Ability to communicate orally by phone and in writing through a computer or other electronic means.
Ability to maintain a professional appearance and follow company dress code and PPE policies.
Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

High school diploma, GED, or equivalent preferred.

Responsibilities

Participate in paid hands-on and classroom training and apprenticeship.
Observe and assist with auto glass installation and repair.
Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
Provide additional services and products.
Study for and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
Safely operate company and customer vehicles and use company-issued tools and chemicals.
Complete other duties as assigned.
Comply with company policies and standards.
Deliver timely, high-quality work and provide outstanding customer service.

Benefits

Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
Opportunity to earn additional income when customers choose value-added products and services.
Potential promotion based on performance metrics, including efficiency, quality, and customer satisfaction.
Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
Option to buy additional PTO or sell unused time, up to 16 hours.
Up to $5,250 annually in tuition reimbursement.
Paid training and the tools and resources needed for success.

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