Auto Glass Installation Technician Trainee

Safelite • Appleton, WI

10d

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while creating positive customer experiences.

Training includes hands-on and classroom instruction. Trainees observe and assist with auto glass installation and repair, recalibrate automotive safety systems, provide additional services and products, and study for certification testing. The position requires safely operating vehicles and using tools and chemicals. The job offers paid training, competitive weekly pay, potential career advancement, and benefits.

Requirements

• Must be at least 18 years of age.
• Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Professionalism and a passion for outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing via computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Observe and assist with installing and repairing auto glass.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products.
• Study for and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion during the first year, with senior and master technician pay rates determined by performance metrics.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed