Auto Glass Installation Technician Trainee

Safelite•Houston, TX
•$22 - $27

About The Position

A Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and gains the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing customer jobs promptly and to high quality standards. The trainee observes and assists with auto glass installation and repair, recalibrates automotive safety systems, performs diagnostic troubleshooting, and provides additional services and products. The role requires safe use of company and customer vehicles, tools, and chemicals, as well as compliance with company policies and standards. Other related duties may be assigned. The position includes paid training, with weekly pay starting at $22.25 per hour and increasing to $26.50 per hour after training and certification. Additional income may be earned when customers select value-added products and services. The posting describes a benefits package valued at more than $10,000, including a 401(k) with company matching, medical plans, paid time off, holidays, volunteer days, and tuition reimbursement.

Requirements

  • Be at least 18 years of age.
  • Have a valid state-issued driver’s license and any other licenses required by applicable law to operate a company vehicle.
  • Be able to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
  • Be able to stand for extended periods, work in tight spaces, and bend and twist the body.
  • Be able to use hand tools and power tools safely and effectively.
  • Be able to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
  • Be able to work outdoors for extended periods in varied weather conditions and extreme temperatures.
  • Be able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
  • Be able to work scheduled days, with flexibility in start and end times to accommodate customer needs.
  • Be proficient in using computerized diagnostic tools for recalibrations and troubleshooting.
  • Have problem-solving and troubleshooting ability, both independently and collaboratively.
  • Be able to read, write, and interpret English and technical directions.
  • Be able to communicate orally by phone and in writing by computer or other electronic means.
  • Maintain a professional appearance and comply with company dress code and PPE policies.
  • Be willing and able to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

  • High school diploma, GED, or equivalent preferred.

Responsibilities

  • Attend paid hands-on and classroom training and apprentice according to Safelite methods.
  • Observe and assist with auto glass installation and repair.
  • Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
  • Provide additional services and products.
  • Study for and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
  • Safely operate company and customer vehicles and use company-issued tools and chemicals.
  • Comply with company policies and standards.
  • Perform other duties as assigned.
  • Provide outstanding customer service and work to exceed customer expectations.

Benefits

  • Competitive weekly pay starting at $22.25 per hour, increasing to $26.50 per hour after training and certification.
  • Opportunity to earn additional income when customers choose value-added products and services.
  • Benefits package valued at more than $10,000, including a 401(k) plan with company matching and medical plans.
  • Paid time off, holidays, and volunteer days.
  • Option to buy additional PTO or sell unused time, up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and tools and resources needed for success.
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