Auto Glass Installation Technician Trainee

Safelite • Lufkin, TX

12d

About The Position

The Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and demonstrate the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role emphasizes a can-do attitude, care, customer service, timely work, and high-quality standards.

Training includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting, diagnostic testing, and providing additional products and services. Trainees study and pass testing to demonstrate proficiency in installations and the ability to follow taught techniques. The position also involves safely operating company and customer vehicles and using company-issued tools and chemicals. Other duties may be assigned, and employees must comply with company policies and standards.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other license(s) required by applicable law to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods and work in tight spaces, bend, and twist.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to be monitored via in-cab vehicle safety camera or video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outside for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing using a computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Ability and willingness to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent (preferred).

Responsibilities

• Participate in hands-on and classroom training and apprentice according to Safelite methods.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician and demonstrate proficiency in installations and taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned and comply with company policies and standards.

Benefits

• Competitive weekly pay starting at $19.25 per hour.
• Opportunity to earn additional income when customers choose value-added products and services.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED