Auto Glass Installation Technician

Safelite•Houston, TX
•$30

About The Position

A Technician Trainee will be trained and educated to become a proficient auto glass technician. After completing the training program, the trainee will receive Safelite SafeTech certification and develop the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing customer jobs promptly and to high quality standards. The trainee learns through paid, hands-on and classroom training. Work includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, providing additional services and products, and studying for certification. Technicians safely operate company and customer vehicles and use company-issued tools and chemicals. Other related duties may be assigned, and employees must comply with company policies and standards. The position requires scheduled-day availability and flexibility in start and end times to meet customer needs. The work may involve outdoor conditions and extreme temperatures, chemicals, physical exertion, and operating vehicles equipped with in-cab safety camera or video surveillance technology.

Requirements

  • Must be at least 18 years of age.
  • Valid state-issued driver's license and any other licenses required by applicable laws to operate a company vehicle.
  • Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
  • Ability to stand for extended periods and work in tight spaces, bend, and twist.
  • Ability to safely and effectively use a variety of hand and power tools.
  • Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera or video surveillance technology.
  • Professionalism and commitment to outstanding customer service and exceeding customer expectations.
  • Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
  • Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
  • Ability to work scheduled days and flexibility in start and end times to accommodate customer needs.
  • Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
  • Problem-solving and troubleshooting ability, independently and collaboratively.
  • Ability to read, write, and interpret English and technical directions.
  • Ability to communicate orally by phone and in writing using a computer or other electronic means.
  • Ability to maintain a professional appearance and follow company dress code and PPE policies.
  • Ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

  • High school diploma, GED, or equivalent preferred.

Responsibilities

  • Learn and apprentice through hands-on and classroom training.
  • Observe and assist with auto glass installation and repair.
  • Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
  • Provide additional services and products.
  • Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
  • Safely operate company and customer vehicles and use company-issued tools and chemicals.
  • Comply with company policies and standards.
  • Perform other duties as assigned.

Benefits

  • Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
  • Opportunity to earn additional income when customers choose value-added products and services.
  • Potential promotion in the first year, with stated starting pay of $28 per hour as a Senior Tech and $30.25 per hour as a Master Tech, based on performance metrics.
  • Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
  • Option to buy additional PTO or sell unused time, up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and tools and resources needed for the role.
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