Auto Glass Installation Technician Trainee

Safelite • Harvey, LA

20d

About The Position

A Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while creating a positive customer experience.

The position involves observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional services and products. Trainees study and pass testing to demonstrate proficiency in installations and the techniques taught. They safely operate company and customer vehicles and use company-issued tools and chemicals. The role also includes other duties as assigned and compliance with company policies and standards.

Requirements

• Be at least 18 years of age.
• Hold a valid state-issued driver's license and any other licenses required by applicable law to operate a company vehicle.
• Be able to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Be able to stand for extended periods, work in tight spaces, and bend and twist the body.
• Be able to use a variety of hand tools and power tools safely and effectively.
• Be able to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Maintain professionalism and demonstrate a passion for outstanding customer service and exceeding customer expectations.
• Be able to work outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
• Be able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Be able to work scheduled days and flex start and end times to accommodate customer needs.
• Be proficient in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Demonstrate problem-solving and troubleshooting ability, independently and collaboratively.
• Be able to read, write, and interpret English and technical directions.
• Be able to communicate orally by phone and in writing via computer or other electronic means.
• Maintain a professional appearance and follow company dress code and PPE policies.
• Be willing and able to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Participate in paid hands-on and classroom training and apprentice the Safelite way.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion during the first year, with senior and master technician career levels based on performance metrics.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED