Auto Glass Installation Technician Trainee

Safelite • Chesapeake, VA

4d • $20 - $24

About The Position

The Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on timely, high-quality work and positive customer experiences.

The trainee learns and apprentices the Safelite approach by observing and assisting with auto glass installation and repair, recalibrating vehicle safety systems, troubleshooting and diagnostic testing, and providing additional services and products. The position requires safe operation of company and customer vehicles and safe use of company-issued tools and chemicals. Other duties may be assigned, and employees must comply with company policies and standards.

The role includes paid training, tools and resources, competitive weekly pay starting at $20.25 per hour and increasing to $24.00 per hour after training and certification, and the opportunity to earn additional income from customer-selected products and services. Advancement may be possible during the first year based on performance metrics for efficiency, quality, and customer satisfaction. The benefits package is described as valued at more than $10,000 and includes a 401(k) with company matching, medical plans, paid time off, holidays, volunteer days, an option to buy additional PTO or sell up to 16 unused hours, and up to $5,250 annually in tuition reimbursement.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by applicable law to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab safety camera/video surveillance technology.
• Professionalism and passion for customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, working independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing through a computer or other electronic means.
• Ability to maintain a professional appearance and adhere to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent preferred.

Responsibilities

• Learn through paid hands-on and classroom training and apprenticeship.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion during the first year, based on performance metrics.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED