Auto Glass Installation Technician Trainee

Safelite•Lake Village, IN

25d

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. Through hands-on and classroom training, the trainee learns to install and repair auto glass, recalibrate automotive safety systems, and provide additional services and products. After completing the training program and passing testing, the trainee receives Safelite SafeTech certification and gains the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, caring heart, service mindset, and commitment to completing work promptly and to high quality standards. The position is for Safelite’s future Lake Village, Indiana location. The trainee safely operates company and customer vehicles and uses company-issued tools and chemicals. The job may include other related duties as assigned and is subject to applicable company policies and standards.

Requirements

Must be 18 years of age or older.
Valid state-issued driver's license and any other licenses required by applicable law to operate a company vehicle.
Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
Ability to use hand tools and power tools safely and effectively.
Ability to operate a motor vehicle in accordance with applicable laws and agreement to vehicle monitoring via in-cab safety camera/video surveillance technology.
Professionalism and passion for outstanding customer service and exceeding customer expectations.
Ability to work outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
Proficiency with computerized diagnostic tools for recalibrations and troubleshooting.
Problem-solving and troubleshooting ability, independently and collaboratively.
Ability to read, write, and interpret English and technical directions.
Ability to communicate orally by phone and in writing via computer or other electronic means.
Ability to maintain a professional appearance and follow company dress-code and PPE policies.
Ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

High school diploma, GED, or equivalent preferred.

Responsibilities

Participate in paid, hands-on and classroom training to learn the Safelite method.
Observe and assist with auto glass installation and repair.
Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
Provide additional services and products.
Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations, a positive attitude, and adherence to taught techniques.
Safely operate company and customer vehicles and use company-issued tools and chemicals.
Comply with company policies and standards and perform other duties as assigned.

Benefits

Competitive weekly pay starting at $21 per hour, increasing to $23.49 per hour after training and certification.
Opportunity to earn additional income when customers choose value-added products and services.
Career levels determined by performance metrics, including efficiency, quality, and customer satisfaction.
Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
Program to buy additional PTO or sell unused time, up to 16 hours.
Up to $5,250 annually in tuition reimbursement.
Paid training and the tools and resources needed to succeed.

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