Auto Glass Installation Technician Trainee

Safelite • Austin, TX

5d • $22 - $27

About The Position

The Auto Glass Installation Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the foundational skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high-quality standards while providing excellent customer service.

The trainee observes and assists with auto glass installation and repair, automotive safety-system recalibration and diagnostics, and the provision of additional services and products. The position also requires safely operating vehicles and using company-issued tools and chemicals. Work may take place outdoors in varied weather and temperatures, and the employee must be able to accommodate customer needs through flexibility in start and end times. The role includes paid training, and the posting lists starting pay of $22.25 per hour, increasing to $26.50 per hour after training and certification.

Requirements

• Be at least 18 years old.
• Hold a valid state-issued driver’s license and any other licenses required by applicable law to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in compliance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Professionalism and passion for outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexible start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and comply with company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Participate in paid hands-on and classroom training and apprentice in the Safelite way.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $22.25 per hour, increasing to $26.50 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed