Auto Glass Installation Technician Trainee

Safelite • Champaign, IL

11d • $20 - $24

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician through hands-on and classroom instruction. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while bringing customers unexpected happiness.

Requirements

• Must be at least 18 years of age.
• Valid state-issued driver's license and any other licenses required by federal, state, and local laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to be monitored using in-cab vehicle safety camera/video surveillance technology.
• Professionalism and a passion for providing outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem-solving and troubleshooting ability, both independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing through a computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent.

Responsibilities

• Learn and apprentice through hands-on and classroom training, including observing and assisting with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing as part of training.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24 per hour after training and certification.
• Additional income opportunities when customers choose value-added products and services.
• Potential promotion after the first year, with Senior and Master Technician career levels determined by performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed to be successful.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED