Auto Glass Installation Technician Trainee
About The Position
The Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while creating positive customer experiences. Trainees learn the Safelite approach by observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional services and products. They study and pass testing to demonstrate technician proficiency and must safely operate vehicles, tools, and chemicals. The position includes paid training, company-provided tools and resources, weekly pay starting at $19.25 per hour and increasing to $22.75 per hour after training and certification, and opportunities to earn additional income through customer-selected products and services.
Requirements
- Must be at least 18 years old.
- Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
- Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
- Ability to stand for extended periods and work in tight spaces, bend, and twist.
- Ability to use a variety of hand and power tools safely and effectively.
- Ability to operate a motor vehicle in accordance with applicable laws and agreement to be monitored by in-cab safety camera or video surveillance technology.
- Professionalism and commitment to outstanding customer service and exceeding customer expectations.
- Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
- Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
- Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
- Proficiency using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
- Problem-solving and troubleshooting ability, independently and collaboratively.
- Ability to read, write, and interpret English and technical directions.
- Ability to communicate orally by phone and in writing by computer or other electronic means.
- Ability to maintain a professional appearance and comply with company dress code and PPE policies.
- Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.
Nice To Haves
- High school diploma, GED, or equivalent (preferred).
Responsibilities
- Participate in paid hands-on and classroom training and apprenticeship.
- Observe and assist with auto glass installation and repair.
- Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
- Provide additional services and products.
- Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
- Safely operate company and customer vehicles and use company-issued tools and chemicals.
- Perform other duties as assigned.
- Comply with company policies and standards.
Benefits
- Competitive weekly pay starting at $19.25 per hour, increasing to $22.75 per hour after training and certification.
- Opportunity to earn additional income when customers choose value-added products and services.
- Potential for promotion within the first year, with technician career levels based on performance metrics for efficiency, quality, and customer satisfaction.
- Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
- Option to buy additional paid time off or sell unused time, up to 16 hours.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and the tools and resources needed to succeed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
