Auto Glass Installation Technician Trainee

Safelite • Fond Du Lac, WI

19d

About The Position

A Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and gains the fundamental skills to perform glass repairs, replacements, and recalibrations without supervision. The role emphasizes a can-do attitude, a caring heart, and a service mindset, with a focus on timely, high-quality work and positive customer experiences.

Requirements

• Must be 18 years of age or older.
• Hold a valid state-issued driver's license and any other licenses required by federal, state, and local laws to operate a company vehicle.
• Be able to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Be able to stand for extended periods and work in tight spaces, bending and twisting the body.
• Be able to safely and effectively use a variety of hand tools and power tools.
• Be able to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Maintain professionalism and a strong commitment to customer service and exceeding customer expectations.
• Be able to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Be able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Be able to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Be proficient in using computerized diagnostic tools for recalibrations and troubleshooting.
• Have problem-solving skills and the ability to troubleshoot independently and collaboratively.
• Be able to read, write, and interpret English and technical directions.
• Be able to communicate orally by phone and in writing by computer or other electronic means.
• Maintain a professional appearance and follow company dress code and PPE policies.
• Be willing and able to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent.

Responsibilities

• Observe and assist with auto glass installation and repair during hands-on and classroom training.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study for and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles, as well as company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential for promotion based on performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED