Auto Glass Installation Technician Trainee

Safelite • Waukesha, WI

1d

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. Training includes hands-on and classroom instruction. Upon completing the program, the trainee receives Safelite SafeTech certification and gains the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The trainee is expected to demonstrate a can-do attitude, caring heart, and service mindset while completing work promptly and to high quality standards, with the goal of bringing unexpected happiness to customers.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Professionalism and passion for outstanding customer service and exceeding customer expectations.
• Ability to work outside for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing via computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles, as well as company-issued tools and chemicals used during the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion based on performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed