Auto Glass Installation Technician Trainee

Safelite•Fort Walton Beach, FL
•$20 - $24

About The Position

A Technician Trainee receives paid, hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and develop the fundamental skills to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while bringing customers unexpected happiness. Training includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional products and services. The trainee studies and passes certification testing, safely operates company and customer vehicles, and uses company-issued tools and chemicals. Other duties may be assigned, and employees must comply with company policies and standards. The schedule is Monday through Saturday, with Sunday and one additional day off during the week. Start and end times may vary to accommodate customer needs. The role involves working outdoors in varied weather and temperatures, using tools and chemicals, and performing physically demanding tasks. Employees must follow vehicle safety monitoring, dress code, and personal protective equipment requirements.

Requirements

  • High school diploma, GED, or equivalent is preferred.
  • Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
  • Must be at least 18 years old.
  • Able to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
  • Able to stand for extended periods, work in tight spaces, and bend and twist.
  • Able to safely and effectively use a variety of hand and power tools.
  • Able to operate a motor vehicle in compliance with applicable laws and agree to in-cab safety camera/video surveillance monitoring.
  • Professionalism and a commitment to outstanding customer service and exceeding customer expectations.
  • Able to work outdoors for extended periods in varied weather conditions and extreme temperatures.
  • Able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
  • Able to work scheduled days with flexibility in start and end times to meet customer needs.
  • Proficient in using computerized diagnostic tools for recalibrations and troubleshooting.
  • Problem-solving and troubleshooting ability, independently and collaboratively.
  • Able to read, write, and interpret English and technical directions.
  • Able to communicate orally by phone and in writing through a computer or other electronic means.
  • Able to maintain a professional appearance and comply with company dress code and PPE policies.
  • Able to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

  • High school diploma, GED, or equivalent.

Responsibilities

  • Learn through paid hands-on and classroom training.
  • Observe and assist with auto glass installation and repair.
  • Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
  • Provide additional services and products.
  • Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations, a positive attitude, and adherence to taught techniques.
  • Safely operate company and customer vehicles and use company-issued tools and chemicals.
  • Perform other duties as assigned.
  • Comply with company policies and standards.

Benefits

  • Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
  • Opportunity to earn additional income when customers choose value-added products and services.
  • Potential promotion within the first year to Senior Technician or Master Technician; pay amounts are listed as placeholders in the posting.
  • Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
  • Program to buy additional paid time off or sell unused time up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and tools and resources needed to do the job.
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