About The Position

A Technician Trainee learns and apprentices to become a proficient auto glass technician through hands-on and classroom training. After completing the training program, the trainee receives Safelite SafeTech certification and gains the fundamental skills to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing customer jobs promptly and to high quality standards.

Requirements

  • Must be at least 18 years old.
  • Valid state-issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle.
  • Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
  • Ability to stand for extended periods, work in tight spaces, and bend and twist.
  • Ability to safely and effectively use a variety of hand tools and power tools.
  • Ability to operate a motor vehicle in compliance with applicable laws and agreement to be monitored by in-cab vehicle safety camera/video surveillance technology.
  • Professionalism and commitment to outstanding customer service and exceeding customer expectations.
  • Ability to work outside for extended periods in varied weather conditions and extreme temperatures.
  • Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
  • Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
  • Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
  • Problem-solving and troubleshooting ability, independently and collaboratively.
  • Ability to read, write, and interpret English and technical directions.
  • Ability to communicate orally by phone and in writing using a computer or other electronic means.
  • Ability to maintain a professional appearance and comply with company dress code and PPE policies.
  • Ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

  • High school diploma, GED, or equivalent is preferred.

Responsibilities

  • Observe and assist with auto glass installation and repair.
  • Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
  • Provide additional services and products.
  • Study for and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and adherence to taught techniques.
  • Safely operate company and customer vehicles, company-issued tools, and chemicals used throughout the workday.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Benefits

  • Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
  • Opportunity to earn additional income when customers choose value-added products and services.
  • Potential promotion based on individual performance.
  • Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
  • Program to buy additional paid time off or sell unused time, up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and tools and resources needed for success.
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