Auto Glass Installation Technician Trainee

Safelite • Cincinnati, OH

19d • $21 - $25

About The Position

The Auto Glass Installation Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and gain the fundamental skills needed to independently perform glass repairs, replacements, and recalibrations. The role emphasizes a can-do attitude, care, service, timely work, and high quality standards to deliver a positive customer experience.

Training includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional services and products. Trainees study and pass testing to demonstrate proficiency in installations and adherence to taught techniques. They safely operate company and customer vehicles and use company-issued tools and chemicals. Other duties may be assigned, and employees must comply with company policies and standards.

The position requires physical work, including lifting and carrying items, standing for extended periods, working in tight spaces, and bending and twisting. Work may take place outdoors in varied weather and extreme temperatures and may involve chemicals, including flammable chemicals. The schedule involves working assigned days, with flexibility in start and end times to meet customer needs.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver's license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab safety camera/video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work safely outdoors for extended periods in varied weather and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Participate in paid hands-on and classroom training to learn the Safelite methods.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Provide additional services and products to customers.
• Study for and pass testing to become a Safelite-certified Technician and demonstrate proficiency in installations and taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
• Earn $5 per set of wiper blades added for customer safety.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED