Auto Glass Installation Technician Trainee

Safelite • Independence, MO

12d

About The Position

A Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the fundamental skills to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, caring heart, and service mindset, with a focus on completing customer jobs promptly and to high quality standards.

The trainee observes and assists with auto glass installation and repair, automotive safety-system recalibration and diagnostics, and the provision of additional services and products. The position requires safe operation of company and customer vehicles, tools, and chemicals, as well as compliance with company policies and standards. Other duties may be assigned.

The schedule is Monday through Saturday, with Sundays and one additional weekday off. Start and end times may vary to meet customer needs. Weekly pay starts at $20.25 per hour and increases to $24.00 per hour after training and certification. Additional income may be earned from customer-selected value-added products and services. Promotion to Senior Technician or Master Technician may be possible in the first year, based on performance metrics. The company provides paid training and tools and resources needed for the role.

Requirements

• High school diploma, GED, or equivalent is preferred.
• Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
• Must be at least 18 years old.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods and work in tight spaces, and to bend and twist the body.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring via in-cab vehicle safety camera or video surveillance technology.
• Professionalism and a passion for outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days and flexibility with start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing using a computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Responsibilities

• Learn and apprentice through hands-on and classroom training.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion within the first year, with Senior Technician and Master Technician career levels determined by performance metrics.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED