Auto Glass Installation Technician Trainee

Safelite • Bristol, TN

5d • $19 - $23

About The Position

A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and gain the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing customer jobs promptly and to high quality standards.

Training includes observing and assisting with auto glass installation and repair, recalibrating vehicle safety systems, conducting diagnostic testing and troubleshooting, and providing additional products and services. Trainees study and pass testing to demonstrate proficiency in installations and adherence to taught techniques. The position also involves safely operating company and customer vehicles and using company-issued tools and chemicals. Other duties may be assigned, and employees must comply with company policies and standards.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by law to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods and work in tight spaces, including bending and twisting.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in compliance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to meet customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, both independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing through a computer or other electronic means.
• Ability to maintain a professional appearance and comply with the company dress code and PPE policies.
• Ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.
• Professionalism and a commitment to providing outstanding customer service and exceeding customer expectations.

Nice To Haves

• High school diploma, GED, or equivalent preferred.

Responsibilities

• Participate in paid hands-on and classroom training and apprenticeship.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Provide outstanding customer service and complete work promptly and to high quality standards.
• Comply with company policies and standards and perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $19.25 per hour, increasing to $22.75 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion in the first year, with stated starting pay of $25.25 per hour as a Senior Technician and $27.50 per hour as a Master Technician, based on performance metrics.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed