Auto Glass Installation Technician Trainee

Safelite•Independence, MO

12d•$20 - $24

About The Position

A Technician Trainee receives paid, hands-on and classroom training to become a proficient auto glass technician. Training covers installation and repair of auto glass, recalibration of automotive safety systems, diagnostic testing, troubleshooting, and additional products and services. After completing the training program and passing the required testing, the trainee earns Safelite SafeTech certification and develops the fundamental skills to perform glass repairs, replacements, and recalibrations without supervision. The role emphasizes timely, high-quality work and a positive, customer-focused service mindset. The trainee safely operates company and customer vehicles and uses company-issued tools and chemicals. The position may include other duties as assigned and requires compliance with company policies and standards. The schedule is Monday through Saturday, with Sunday and one additional weekday off; start and end times may vary to accommodate customer needs.

Requirements

Must be at least 18 years old.
Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
Ability to lift and carry up to 35 pounds regularly and up to 50 pounds occasionally.
Ability to stand for extended periods and work in tight spaces; bend and twist the body.
Ability to use hand tools and power tools safely and effectively.
Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
Professionalism and passion for outstanding customer service and exceeding customer expectations.
Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
Problem-solving and troubleshooting skills, independently and collaboratively.
Ability to read, write, and interpret English and technical directions.
Ability to communicate orally by phone and in writing by computer or other electronic means.
Ability to maintain a professional appearance and follow company dress code and PPE policies.
Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

High school diploma, GED, or equivalent preferred.

Responsibilities

Learn through paid hands-on and classroom training.
Observe and assist with auto glass installation and repair.
Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
Provide additional services and products.
Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and adherence to taught techniques.
Safely operate company and customer vehicles and use company-issued tools and chemicals.
Perform other duties as assigned.
Comply with company policies and standards.

Benefits

Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
Opportunity to earn additional income when customers choose value-added products and services.
Potential promotion in the first year, with senior and master technician career levels based on performance metrics.
Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
Program to buy additional PTO or sell unused time up to 16 hours.
Up to $5,250 annually in tuition reimbursement.
Paid training and tools and resources needed for the role.

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