Auto Glass Installation Technician Trainee

Safelite•Indian Trail, GA

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. Through the training program, the trainee learns to perform glass repair, replacement, and recalibrations. Upon completion, the trainee receives Safelite SafeTech certification and has the fundamental skills needed to work unsupervised. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on timely, high-quality work and customer satisfaction. The trainee learns through hands-on and classroom training, observing and assisting with auto glass installation and repair, automotive safety-system recalibrations, and related services. The role also involves safely operating vehicles and using company-issued tools and chemicals, completing certification testing, and following company policies and standards.

Requirements

  • Be at least 18 years of age.
  • Have a valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
  • Be able to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
  • Be able to stand for extended periods and work in tight spaces, including bending and twisting.
  • Use a variety of hand tools and power tools safely and effectively.
  • Operate a motor vehicle in compliance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
  • Provide professional, outstanding customer service and work to exceed customer expectations.
  • Work safely outdoors for extended periods in varied weather conditions and extreme temperatures.
  • Work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
  • Work scheduled days, with flexibility in start and end times to accommodate customer needs.
  • Use computerized diagnostic tools to complete recalibrations and troubleshoot issues.
  • Troubleshoot and solve problems independently and collaboratively.
  • Read, write, and interpret English and technical directions.
  • Communicate orally by phone and in writing by computer or other electronic means.
  • Maintain a professional appearance and adhere to company dress code and PPE policies.
  • Maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

  • High school diploma, GED, or equivalent (preferred).

Responsibilities

  • Learn and apprentice through hands-on and classroom training.
  • Observe and assist with installing and repairing auto glass.
  • Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
  • Provide additional services and products.
  • Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
  • Safely operate company and customer vehicles and use company-issued tools and chemicals.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Benefits

  • Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
  • Opportunity to earn additional income when customers choose value-added products and services.
  • Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
  • Option to buy additional PTO or sell unused time, up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and the tools and resources needed for success.
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