Auto Glass Installation Technician Trainee

Safelite • Caledonia, MI

25d

About The Position

A Technician Trainee receives hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops fundamental skills to independently perform glass repair, replacement, and recalibrations. The role involves learning and applying Safelite techniques while providing timely, high-quality service and a positive customer experience. Trainees safely operate company and customer vehicles and use company-issued tools and chemicals.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Professionalism and a passion for outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products.
• Study for and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with company policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24 per hour after training and certification.
• Earn $5 per set of wiper blades added for customer safety.
• Potential promotion after the first year, with technician career levels based on performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed