Auto Glass Installation Technician Trainee

Safelite • Waco, TX

19d

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. Through the training program, the trainee learns the fundamental skills needed to perform glass repair, replacement, and recalibrations independently. After completing the program, the trainee receives Safelite SafeTech certification.

The trainee is expected to bring a can-do attitude, caring heart, and service mindset to the role, completing customer jobs promptly and to high quality standards. Training includes hands-on and classroom learning, observation, and apprenticeship. The position also involves safely operating vehicles, tools, and chemicals, meeting customer-service expectations, and complying with company policies and standards.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver's license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to be monitored via in-cab vehicle safety camera or video surveillance technology.
• Professionalism and passion for outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing via computer or other electronic means.
• Ability to maintain a professional appearance and adhere to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent preferred.

Responsibilities

• Participate in hands-on and classroom training and apprentice in the Safelite way.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED