Auto Glass Installation Technician Trainee

Safelite • Hattiesburg, MS

20d • $19 - $23

About The Position

A Technician Trainee learns to become a proficient auto glass technician through hands-on and classroom training. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills to perform glass repairs, replacements, and recalibrations without supervision. The role emphasizes a can-do attitude, care, and a service mindset, with a focus on completing work promptly and to high quality standards while providing a positive customer experience.

The position includes paid training, an assigned schedule of Monday through Saturday with Sunday and one additional weekday off, and flexibility in start and end times to accommodate customer needs. Starting pay is $19.25 per hour, increasing to $22.75 per hour after training and certification. Additional income may be earned when customers select value-added products and services. The posting also describes potential promotion during the first year, with pay for senior and master technician roles shown as placeholders ($XX/hour).

The company describes a benefits package valued at more than $10,000, including a 401(k) with company matching, medical plans, paid time off, holidays, and volunteer days. Employees may buy additional PTO or sell unused time up to 16 hours, and may receive up to $5,250 annually in tuition reimbursement. Training, tools, and other resources are provided.

Requirements

• Be at least 18 years of age.
• Have a valid state-issued driver's license and any other licenses required by applicable law to operate a company vehicle.
• Be able to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Be able to stand for extended periods, work in tight spaces, and bend and twist the body.
• Be able to safely and effectively use a variety of hand tools and power tools.
• Be able to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Maintain professionalism and a strong customer-service orientation, striving to exceed customer expectations.
• Be able to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Be able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Be able to work scheduled days with flexibility in start and end times to meet customer needs.
• Be proficient in using computerized diagnostic tools for recalibrations and troubleshooting.
• Have problem-solving and troubleshooting ability, independently and collaboratively.
• Be able to read, write, and interpret English and technical directions.
• Be able to communicate orally by phone and in writing via computer or other electronic means.
• Maintain a professional appearance and follow company dress code and PPE policies.
• Be willing and able to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Learn and apprentice through hands-on and classroom training.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study for and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with company policies and standards.

Benefits

• Competitive weekly pay starting at $19.25 per hour, increasing to $22.75 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion during the first year.
• 401(k) plan with company matching.
• Medical plans.
• Paid time off.
• Paid holidays.
• Volunteer days.
• Option to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED