Auto Glass Installation Technician Trainee

Safelite • Louisville, KY

19d • $20 - $24

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. Through the training program, the trainee learns to perform auto glass repair, replacement, and recalibrations. Upon completing the program, the trainee receives Safelite SafeTech certification and develops the fundamental skills to perform this work unsupervised. The role calls for a can-do attitude, caring heart, and service mindset, with a focus on completing jobs promptly and to high quality standards while providing a positive customer experience.

Training is paid and includes hands-on and classroom instruction. The position requires safely operating company and customer vehicles and using company-issued tools and chemicals. Trainees must meet physical and environmental demands, including lifting, standing, working in tight spaces, and working outdoors in varying weather and temperatures. Scheduled days are required, with flexibility in start and end times to accommodate customers.

Requirements

• Must be at least 18 years of age.
• Valid state-issued driver’s license; any other licenses required by applicable law to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring via in-cab vehicle safety camera/video surveillance technology.
• Professionalism and a passion for outstanding customer service and exceeding customer expectations.
• Ability to work safely outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days and be flexible with start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, both independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Participate in paid hands-on and classroom training to learn the Safelite installation and repair methods.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products to customers.
• Study for and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Earn $5 per set of wiper blades added for customer safety.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed