Auto Glass Installation Technician Trainee
About The Position
A Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while creating a positive customer experience. The trainee apprentices in auto glass installation and repair, automotive safety-system recalibration, troubleshooting, diagnostic testing, and the provision of additional services and products. Trainees study and pass testing to demonstrate proficiency and follow the techniques taught. They safely operate company and customer vehicles and use company-issued tools and chemicals. Other duties may be assigned, and employees must comply with company policies and standards.
Requirements
- Be at least 18 years of age.
- Have a valid state-issued driver’s license and any other licenses required by applicable law to operate a company vehicle.
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
- Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
- Ability to safely and effectively use a variety of hand tools and power tools.
- Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
- Maintain professionalism and a passion for outstanding customer service and exceeding customer expectations.
- Ability to work outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
- Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
- Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
- Proficiency in using computerized diagnostic tools for recalibrations and troubleshooting.
- Problem-solving and troubleshooting ability, both independently and collaboratively.
- Ability to read, write, and interpret English and technical directions.
- Ability to communicate orally by phone and in writing by computer or other electronic means.
- Ability to maintain a professional appearance and adhere to company dress code and PPE policies.
- Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.
Nice To Haves
- High school diploma, GED, or equivalent is preferred.
Responsibilities
- Participate in paid hands-on and classroom training and apprenticeship.
- Observe and assist with installing and repairing auto glass.
- Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
- Provide additional services and products.
- Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency, a positive attitude, and adherence to taught techniques.
- Safely operate company and customer vehicles and use company-issued tools and chemicals.
- Perform other duties as assigned.
- Comply with company policies and standards.
- Complete jobs timely and to high quality standards while providing outstanding customer service.
Benefits
- Competitive weekly pay starting at $20.25 per hour and increasing to $24.00 per hour after training and certification.
- Opportunity to earn additional income when customers choose value-added products and services.
- Potential promotion based on individual performance.
- Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
- Program to buy additional paid time off or sell unused time, up to 16 hours.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and the tools and resources needed to be successful.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
