Auto Glass Installation Technician Trainee

Safelite • Kansas City, MO

12d

About The Position

A Technician Trainee learns to become a proficient auto glass technician through hands-on and classroom training. After completing the training program, the trainee receives Safelite SafeTech certification and gains fundamental skills to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, caring heart, and service mindset, with a focus on completing work promptly and to high quality standards while bringing unexpected happiness to customers.

The trainee apprentices in auto glass installation and repair, automotive safety-system recalibration, troubleshooting, diagnostic testing, and additional products and services. The employee studies and passes testing to demonstrate proficiency and follows the techniques taught. The role also involves safely operating company and customer vehicles and using company-issued tools and chemicals, complying with company policies and standards, and performing other duties as assigned.

The schedule is Monday through Saturday, with Sunday and one additional day off during the week. Start and end times may vary to accommodate customer needs. Weekly pay starts at $20.25 per hour and increases to $24.00 per hour after training and certification. Additional income may be earned when customers choose value-added products and services. Promotion to Senior Technician or Master Technician may be possible in the first year; the listed pay amounts for those levels are shown as placeholders ($XX/hour).

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Professionalism and passion for outstanding customer service and exceeding customer expectations.
• Ability to work safely outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing via computer or other electronic means.
• Ability to maintain a professional appearance and adhere to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent preferred.

Responsibilities

• Learn and apprentice through hands-on and classroom training.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• 401(k) plan with company matching.
• Medical plans.
• Paid time off.
• Paid holidays.
• Volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training.
• Tools and resources needed to be successful.
• Potential to earn additional income when customers choose value-added products and services.
• Potential promotion to Senior Technician or Master Technician in the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed