Auto Glass Installation Technician Trainee

Safelite•Barre, VT
•$20 - $24

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills to perform unsupervised glass repair, replacement, and recalibrations. The role calls for a can-do attitude, caring heart, and service mindset, with a focus on completing customer jobs promptly and to high-quality standards. The trainee learns through hands-on and classroom training, observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, and providing additional services and products. The role also involves safely operating company and customer vehicles and using company-issued tools and chemicals.

Requirements

  • Be at least 18 years of age.
  • Have a valid state-issued driver's license and any other license required by applicable laws to operate a company vehicle.
  • Regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
  • Stand for extended periods and be able to work in tight spaces, bend, and twist.
  • Use a variety of hand tools and power tools safely and effectively.
  • Operate a motor vehicle in accordance with applicable laws and agree to monitoring via in-cab vehicle safety camera or video surveillance technology.
  • Maintain professionalism and a strong commitment to customer service and exceeding customer expectations.
  • Work outside for extended periods in a wide variety of weather conditions and extreme temperatures.
  • Work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
  • Work scheduled days with flexibility in start and end times to accommodate customer needs.
  • Use computerized diagnostic tools for recalibrations and troubleshooting.
  • Troubleshoot and solve problems independently and collaboratively.
  • Read, write, and interpret English and technical directions.
  • Communicate orally by phone and in writing via computer or other electronic means.
  • Maintain a professional appearance and follow company dress code and PPE policies.
  • Maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

  • High school diploma, GED, or equivalent is preferred.

Responsibilities

  • Participate in paid hands-on and classroom training to learn the Safelite way.
  • Observe and assist with auto glass installation and repair.
  • Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
  • Provide additional services and products.
  • Study for and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and adherence to taught techniques.
  • Safely operate company and customer vehicles and use company-issued tools and chemicals.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Benefits

  • Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
  • Earn $5 per set of wiper blades added for customer safety.
  • Potential promotion during the first year, with technician career levels determined by performance metrics.
  • Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
  • Option to buy additional paid time off or sell unused time, up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and the tools and resources needed for success.
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