Auto Glass Installation Technician Trainee

Safelite • Cincinnati, OH

17d

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. Through hands-on and classroom instruction, the trainee learns to install and repair auto glass, recalibrate automotive safety systems, and provide additional services. Upon completing the training program, the trainee receives Safelite SafeTech certification and gains the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on timely, high-quality work and positive customer experiences.

The position includes paid training, use of company-issued tools and chemicals, and safe operation of company and customer vehicles. The trainee must be able to work outdoors in varied weather, handle the physical demands of the work, and accommodate customer needs through flexibility in start and end times.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver's license and any other licenses required by applicable law to operate a company vehicle.
• Able to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Able to stand for extended periods, work in tight spaces, and bend and twist.
• Able to use a variety of hand tools and power tools safely and effectively.
• Able to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Able to work safely outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
• Able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Able to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficient in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Able to troubleshoot and solve problems independently and collaboratively.
• Able to read, write, and interpret English and technical directions.
• Able to communicate orally by phone and in writing by computer or other electronic means.
• Able to maintain a professional appearance and comply with company dress-code and PPE policies.
• Able to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.
• Maintain professionalism and a strong commitment to customer service and exceeding customer expectations.

Nice To Haves

• High school diploma, GED, or equivalent (preferred).

Responsibilities

• Participate in hands-on and classroom training and apprentice in the Safelite way.
• Observe and assist with installing and repairing auto glass.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
• Earn $5 per set of wiper blades added for customer safety.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed to be successful.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed