Auto Glass Installation Technician Trainee

Safelite • Ontario, OR

3d

About The Position

A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and gains the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, caring heart, and service mindset, with a focus on completing customer jobs promptly and to high quality standards.

The trainee apprentices the Safelite way by observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional services and products. The position also involves studying for and passing certification tests, safely operating vehicles and company-issued tools and chemicals, and complying with company policies and standards. Other duties may be assigned.

Requirements

• Be at least 18 years of age.
• Hold a valid state-issued driver's license and any other license required by applicable laws to operate a company vehicle.
• Regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Stand for extended periods and work in tight spaces; bend and twist the body.
• Use a variety of hand tools and power tools safely and effectively.
• Operate a motor vehicle in accordance with applicable laws and agree to monitoring by in-cab safety camera/video surveillance technology.
• Provide professional, outstanding customer service and work to exceed customer expectations.
• Work outside for extended periods in varied weather conditions and extreme temperatures.
• Work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Work scheduled days with flexibility in start and end times to accommodate customer needs.
• Use computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Troubleshoot and solve problems independently and collaboratively.
• Read, write, and interpret English and technical directions.
• Communicate orally by phone and in writing by computer or other electronic means.
• Maintain a professional appearance and comply with company dress code and PPE policies.
• Maintain stable performance under professional or personal pressure and opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent (preferred).

Responsibilities

• Participate in paid hands-on and classroom training and apprentice the Safelite way.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with all policies and standards and perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching and medical plans.
• Paid time off, holidays, and volunteer days.
• Option to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed