Auto Glass Installation Technician Trainee

Safelite • Asheville, NC

13d • $19 - $23

About The Position

A Technician Trainee receives paid, hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and demonstrate the fundamental skills needed to independently perform glass repairs, replacements, and recalibrations. The role calls for a can-do attitude, a caring heart, and a service mindset, with an emphasis on completing work promptly and to high quality standards while providing excellent customer service.

The trainee observes and assists with auto glass installation and repair, recalibrates vehicle safety systems, troubleshoots and performs diagnostic testing, and provides additional services and products. The position also involves safely operating company and customer vehicles, tools, and chemicals. The job may include other related duties as assigned and requires compliance with company policies and standards.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by law to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in compliance with applicable laws and agreement to monitoring by in-cab vehicle safety camera/video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the fitting process.
• Ability to work scheduled days and be flexible with start and end times to meet customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing via computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma or GED/equivalent preferred.

Responsibilities

• Learn through paid hands-on and classroom training.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Comply with company policies and standards and perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $19.25 per hour, increasing to $22.75 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion within the first year based on performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED