Auto Glass Installation Technician Trainee

Safelite•Delray Beach, FL

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and gains the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while delivering a positive customer experience. The trainee learns through paid, hands-on and classroom instruction, assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting, diagnostic testing, and providing additional products and services. The role also involves safely operating vehicles and using company-issued tools and chemicals. Work may take place outdoors in varied weather and temperatures, and the schedule requires flexibility in start and end times to meet customer needs.

Requirements

Be at least 18 years of age.
Have a valid state-issued driver's license and any other licenses required by applicable law to operate a company vehicle.
Be able to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
Be able to stand for extended periods and work in tight spaces, bend, and twist the body.
Be able to use a variety of hand tools and power tools safely and effectively.
Be able to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
Maintain professionalism and a strong commitment to customer service and exceeding customer expectations.
Be able to work outdoors for extended periods in varied weather conditions and extreme temperatures.
Be able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
Be able to work scheduled days with flexibility in start and end times to accommodate customer needs.
Be proficient in using computerized diagnostic tools for recalibrations and troubleshooting.
Demonstrate problem-solving and troubleshooting ability, independently and collaboratively.
Be able to read, write, and interpret English and technical directions.
Be able to communicate orally by phone and in writing by computer or other electronic means.
Maintain a professional appearance and follow company dress code and PPE policies.
Be willing and able to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

High school diploma, GED, or equivalent is preferred.

Responsibilities

Participate in paid hands-on and classroom training to learn the Safelite installation and repair methods.
Observe and assist with auto glass installation and repair.
Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing as trained.
Provide additional services and products.
Study for and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
Safely operate company and customer vehicles and use company-issued tools and chemicals.
Comply with company policies and standards.
Perform other duties as assigned.

Benefits

Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
Opportunity to earn additional income when customers choose value-added products and services.
Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
Option to buy additional paid time off or sell unused time, up to 16 hours.
Up to $5,250 annually in tuition reimbursement.
Paid training and the tools and resources needed to succeed.

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