Auto Glass Installation Technician Trainee

Safelite•Tampa, FL
•$20 - $24

About The Position

The Auto Glass Installation Technician Trainee learns and apprentices the Safelite method through paid hands-on and classroom training. The trainee observes and assists with auto glass installation and repair, recalibrates automotive safety systems, provides additional services and products, and studies for testing to become a Safelite-certified Technician. After completing the training program, the trainee is expected to have the fundamental skills to perform glass repair, replacement, and recalibrations without supervision. The role emphasizes timely, high-quality work, customer service, and a positive, caring, service-oriented approach. The trainee safely operates company and customer vehicles and uses company-issued tools and chemicals. Other duties may be assigned, and the position is subject to the company’s policies, standards, and reasonable accommodations.

Requirements

  • Be at least 18 years of age.
  • Have a valid state-issued driver's license and any other licenses required by applicable law to operate a company vehicle.
  • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
  • Ability to stand for extended periods, work in tight spaces, and bend and twist.
  • Ability to use hand tools and power tools safely and effectively.
  • Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring via an in-cab safety camera or video surveillance technology.
  • Professionalism and passion for providing outstanding customer service and exceeding customer expectations.
  • Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
  • Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
  • Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
  • Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
  • Problem-solving and troubleshooting ability, independently and collaboratively.
  • Ability to read, write, and interpret English and technical directions.
  • Ability to communicate orally by phone and in writing by computer or other electronic means.
  • Ability to maintain a professional appearance and adhere to company dress code and PPE policies.
  • Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

  • High school diploma, GED, or equivalent preferred.

Responsibilities

  • Attend paid hands-on and classroom training and apprentice using the Safelite method.
  • Observe and assist with auto glass installation and repair.
  • Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
  • Provide additional services and products.
  • Study for and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and use of taught techniques.
  • Safely operate company and customer vehicles and use company-issued tools and chemicals.
  • Comply with company policies and standards.
  • Perform other duties as assigned.

Benefits

  • Competitive weekly pay starting at $20.25 per hour, increasing to $24 per hour after training and certification.
  • Earn $5 per set of wiper blades added for customer safety.
  • Potential promotion within the first year, with Technician career levels based on performance metrics for efficiency, quality, and customer satisfaction.
  • Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
  • Option to buy additional paid time off or sell unused time, up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and tools and resources needed for success.
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