Auto Glass Installation Tech Trainee

Safelite • Shenandoah, TX

11d

About The Position

A Technician Trainee learns to become a proficient auto glass technician through hands-on and classroom training. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while delivering outstanding customer service.

Training includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional services and products. Trainees study and pass testing to demonstrate proficiency in installations and use of taught techniques. They safely operate company and customer vehicles and use company-issued tools and chemicals. The role may also include other assigned duties and compliance with company policies and standards.

The position offers paid training and competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification. Additional income may be earned when customers select value-added products and services. Promotion to Senior Tech or Master Tech may be possible in the first year, with stated starting pay of $28 and $30.25 per hour, respectively; career levels are determined by performance metrics for efficiency, quality, and customer satisfaction.

Requirements

• High school diploma, GED, or equivalent is preferred.
• Be at least 18 years old.
• Hold a valid state-issued driver’s license and any other licenses required by applicable law to operate a company vehicle.
• Regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Stand for extended periods; work in tight spaces; and bend and twist the body.
• Safely and effectively use a variety of hand tools and power tools.
• Operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Maintain professionalism and demonstrate passion for customer service and exceeding customer expectations.
• Safely work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Work scheduled days with flexibility in start and end times to meet customer needs.
• Use computerized diagnostic tools for recalibrations and troubleshooting.
• Troubleshoot and solve problems independently and collaboratively.
• Read, write, and interpret English and technical directions.
• Communicate orally by phone and in writing by computer or other electronic means.
• Maintain a professional appearance and follow company dress code and PPE policies.
• Maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent.

Responsibilities

• Learn and apprentice through hands-on and classroom training.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with company policies and standards.

Benefits

• Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
• Opportunity to earn additional income from customer-selected value-added products and services.
• Potential first-year promotion to Senior Tech or Master Tech, with stated starting pay of $28 or $30.25 per hour, respectively.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed