Auto Glass Installation Tech Trainee

Safelite • Shenandoah, TX

12d

About The Position

A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role involves learning Safelite’s installation methods, providing timely, high-quality customer service, and demonstrating a can-do attitude, care, and a service mindset.

The trainee observes and assists with auto glass installation and repair, recalibrates automotive safety systems, performs diagnostic testing and troubleshooting, and provides additional services and products. The role requires safely operating company and customer vehicles and using company-issued tools and chemicals. Training is paid. Weekly pay starts at $21.25 per hour and increases to $25.25 per hour after training and certification. Career advancement may be possible in the first year, with stated starting pay of $28 per hour for Senior Tech and $30.25 per hour for Master Tech, based on performance metrics for efficiency, quality, and customer satisfaction.

Requirements

• High school diploma, GED, or equivalent is preferred.
• Be at least 18 years of age.
• Hold a valid state-issued driver’s license and any other licenses required by applicable law to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring through in-cab safety camera or video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite fitting method.
• Ability to work scheduled days with flexibility in start and end times to meet customer needs.
• Proficiency in using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing through a computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Responsibilities

• Participate in hands-on and classroom training to learn the Safelite installation approach.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
• Additional income opportunities when customers choose value-added products and services.
• Potential first-year promotion opportunities, with stated starting pay of $28 per hour for Senior Tech and $30.25 per hour for Master Tech, determined by performance metrics.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED