Auto Field Adjuster
About The Position
The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process. We are seeking an experienced Auto Field Adjuster to join our field estimating team in the San Bernardino Valley area of Los Angeles County, with a primary focus in the San Fernando Valley. This is a field-based, territory-specific position, and the ideal candidate resides in or near this region. We are looking for a professional with proven expertise in auto damage assessment, proficiency in CCC One estimating software, strong negotiation and time management skills, and a customer-focused approach to deliver exceptional service.
Requirements
- Proven expertise in auto damage assessment
- Proficiency in CCC One estimating software
- Strong negotiation skills
- Strong time management skills
- Customer-focused approach
- Authorization to work in the United States
Nice To Haves
- Resides in or near the San Bernardino Valley area of Los Angeles County, with a primary focus in the San Fernando Valley
Responsibilities
- Interprets regulatory compliance and fair claims practices
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
- Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
- Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
- Builds mastered relationships with both internal and external customers
- Assess vehicle damage
- Conduct on‑site inspections
- Accurately document losses
- Write repair estimates in accordance with company guidelines
- Take detailed photographs of vehicle damage
- Manage the full estimating process, including supplements and negotiations with repair facilities and other vendors
- Schedule and complete inspections efficiently
- Maintain thorough documentation
- Communicate clearly with customers and partners
- Ensure customers are informed and supported throughout the claims process
Benefits
- Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
