Auto Field Adjuster

Allstate•Los Angeles, CA

2d•Onsite

About The Position

The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process. We are seeking an Auto Field Adjuster with prior experience in an auto field appraisal or estimating role. The ideal candidate will reside within a 20‑mile radius of downtown Los Angeles, CA, and bring hands‑on experience handling initial and supplemental estimates, as well as repair negotiations. Proficiency in industry‑standard estimating software such as CCC, Audatex, or Mitchell is desirable. This role demands strong field assessment skills, attention to detail, and the ability to work independently while delivering accurate estimates and exceptional customer service.

Requirements

Prior experience in an auto field appraisal or estimating role
Reside within a 20‑mile radius of downtown Los Angeles, CA
Hands‑on experience handling initial and supplemental estimates
Experience with repair negotiations
Strong field assessment skills
Attention to detail
Ability to work independently
Auto Body Repair
Auto Collision Repair
Automotive Repair
Estimatics
Negotiation
Organizing
Prioritization
Written Communication
Authorization to work in the United States

Nice To Haves

Proficiency in industry‑standard estimating software such as CCC, Audatex, or Mitchell

Responsibilities

Interprets regulatory compliance and fair claims practices
Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
Builds mastered relationships with both internal and external customers
Assess vehicle damage
Conduct on‑site inspections
Accurately document losses
Write repair estimates in accordance with company guidelines
Take detailed photographs of vehicle damage
Manage the full estimating process, including supplements and negotiations with repair facilities and other vendors
Schedule and complete inspections efficiently
Maintain thorough documentation
Communicate clearly with customers and partners
Ensure customers are informed and supported throughout the claims process