Auto Field Adjuster
About The Position
The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process. We are seeking an Auto Field Adjuster with prior experience in an auto field appraisal or estimating role. The ideal candidate will reside within a 20‑mile radius of downtown Los Angeles, CA, and bring hands‑on experience handling initial and supplemental estimates, as well as repair negotiations. Proficiency in industry‑standard estimating software such as CCC, Audatex, or Mitchell is desirable. This role demands strong field assessment skills, attention to detail, and the ability to work independently while delivering accurate estimates and exceptional customer service.
Requirements
- Prior experience in an auto field appraisal or estimating role
- Reside within a 20‑mile radius of downtown Los Angeles, CA
- Hands‑on experience handling initial and supplemental estimates
- Experience with repair negotiations
- Strong field assessment skills
- Attention to detail
- Ability to work independently
- Authorization to work in the United States
Nice To Haves
- Proficiency in industry‑standard estimating software such as CCC, Audatex, or Mitchell
Responsibilities
- Interprets regulatory compliance and fair claims practices
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
- Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
- Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
- Builds mastered relationships with both internal and external customers
Benefits
- Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
