Auto Dealer Cashier Receptionist

Chesrown Chevrolet Buick GMC•Delaware, OH

1d•Onsite

About The Position

The Auto Dealer Cashier Receptionist welcomes dealership customers and guests, handles incoming calls and customer traffic, and supports accurate receipt and permit tracking and filing. The role helps maintain the dealership’s legal, financial, and ethical standards while contributing to customer satisfaction, efficient operations, and a safe, professional work environment. The receptionist also supports other employees, communicates with management, and helps resolve customer complaints and adjustments. This position is full-time and includes benefits. Applicants are asked to apply in person to Cindy Whitaker or through the Apply Now button.

Requirements

High school diploma or equivalent preferred.
One year of customer-service experience.
Professional communication skills.
Working knowledge of Outlook and Microsoft Office applications.
Ability to sit, stand, talk, hear, use hands and fingers, and move about the dealership facilities.
Ability to lift up to 10 pounds and adjust focus.
Ability to operate equipment safely.
Demonstrate ethical conduct, compliance with company standards and applicable laws, customer-service orientation, oral communication, planning and organization, accuracy, dependability, and attention to safety and security.

Nice To Haves

One year of reception experience in a retail facility is desirable.

Responsibilities

Greet incoming callers and customers promptly and welcomingly, and direct customers to the appropriate departments.
Facilitate incoming calls and customer traffic while meeting customer-service satisfaction standards.
Accurately review receipts of money and permits and file receipts to support consistent tracking and quick record retrieval.
Support maximum productivity, customer service, and cost control.
Report to work on time and maintain a reliable work schedule.
Communicate effectively with management and perform requested duties.
Help resolve customer complaints and adjustments.
Maintain integrity and high ethical standards, and model a professional attitude and conduct.
Maintain a neat, orderly, and safe work environment and operate equipment safely.
Support coworkers’ success and seek ways to improve operational efficiency and customer service.
Perform other duties as requested or required.