Receptionist/Cashier

Russ Darrow Group•Madison, WI

8d•Onsite

About The Position

The Russ Darrow Group is seeking a friendly, dependable Receptionist/Cashier to serve as the welcoming first point of contact for its dealership. The role supports customers in person and by phone while assisting with daily office operations and basic accounting tasks in a fast-paced environment. The ideal candidate is organized, dependable, customer-focused, and comfortable communicating with customers, vendors, and internal team members. Dealership experience and strong Excel skills are a plus, and training is available for candidates without experience.

Requirements

Customer service experience.
Availability to work flexible hours on weeknights and weekends.
Ability to communicate customers' interests, needs, and requests to management and sales personnel.
Professional personal appearance.

Nice To Haves

Experience with the Microsoft Office suite.
Dealership experience.
Strong Excel skills.

Responsibilities

Greet and assist customers in person and over the phone in a professional, courteous manner.
Answer incoming calls, determine their nature, and promptly route callers to the appropriate department.
Operate the switchboard telephone system efficiently and accurately.
Receive cash, check, and credit card payments; issue receipts and make change accurately.
Perform routine accounting tasks related to accounts receivable and accounts payable.
Assist managers and office staff with clerical and administrative duties as needed.
Communicate clearly and professionally with customers, vendors, and internal team members.
Learn dealership departments, procedures, and internal processes to assist customers efficiently.