Receptionist/Cashier

Russ Darrow Group•Waukesha, WI

17h

About The Position

The Russ Darrow Group is hiring a friendly, dependable Receptionist/Cashier to serve as the welcoming first point of contact for its dealership and support daily office operations. The role involves assisting customers, handling incoming calls and payments, performing routine accounts receivable and accounts payable tasks, and providing clerical support to managers and office staff. The position suits an organized, customer-focused person with a positive attitude and strong communication skills. Dealership experience and strong Excel skills are a plus, and training is available for candidates without experience. The stated schedule is Monday through Saturday, with one day off, from 9 AM to 5 PM. Candidates should also be available to work flexible hours on weeknights and weekends.

Requirements

Customer service experience.
Availability to work flexible hours on weeknights and weekends.
Ability to communicate customers' interests, needs, and requests to management and sales personnel.
Professional personal appearance.

Nice To Haves

Experience with the Microsoft Office suite.
Strong Excel skills.
Dealership experience.

Responsibilities

Greet and assist customers in person and over the phone in a professional, courteous manner.
Answer incoming calls, identify their purpose, and route callers promptly to the appropriate department.
Operate the switchboard telephone system efficiently and accurately.
Receive cash, check, and credit card payments; issue receipts and make change accurately.
Perform routine accounting tasks related to accounts receivable and accounts payable.
Assist managers and office staff with clerical and administrative duties as needed.
Communicate clearly and professionally with customers, vendors, and internal team members.
Learn dealership departments, procedures, and internal processes to assist customers efficiently.