Auto Claims Specialist

Revecore • ,

13d • Remote

About The Position

At Revecore, the Auto Claims Specialist makes high-volume outbound calls to investigate, bill, and maximize payments on medical claims submitted to insurance companies on behalf of hospitals and medical providers. The role investigates and researches auto accidents to identify the responsible payer, contacting patients, insurance representatives, and attorneys. After confirming the payer, the specialist submits bills and supporting documentation, follows up on incorrectly paid or unpaid bills, and resubmits them for additional payment when appropriate. The role also supports the team through denial reports, audits, and other tasks.

The position is remote and requires a private, distraction-free home workspace, camera use, and a secure internet connection meeting the stated speed requirements. Revecore provides computers and necessary work equipment. Employment is contingent on U.S. work eligibility, employment history verification, and a background check. Applicants must reside in one of the listed eligible states.

Requirements

• Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Technical proficiency in using multiple computer screens and software applications simultaneously.
• Ability to maintain strong performance in a fast-paced, high-outbound-call environment with productivity metrics.
• Organizational and multitasking skills.
• Critical-thinking and problem-solving skills.
• Clear verbal and written communication.
• Must reside in one of the listed eligible U.S. states.
• A private, distraction-free home work environment and secure internet connection.
• Home internet speeds greater than 20 Mbps for downloads and greater than 10 Mbps for uploads.
• Workspace must accommodate the provided workstation equipment.
• Eligibility to work in the United States, verification of employment history, and successful completion of a background check.

Nice To Haves

• Experience with Coordination of Benefits and a general understanding of insurance billing; described as a plus but not required.

Responsibilities

• Make high-volume outbound calls to patients, insurance company representatives, and attorneys to investigate auto accidents and identify the payer.
• Submit medical bills and appropriate documentation to insurance companies.
• Follow up on incorrectly paid or unpaid bills and resubmit bills for additional payment as needed.
• Contribute to denial reports, audits, and general team support.
• Maintain performance in a fast-paced, high-outbound-call environment with productivity metrics.
• Use critical thinking and problem-solving to find effective and efficient solutions.
• Stay organized while multitasking and communicate clearly verbally and in writing.

Benefits

• Extensive multi-week training with ongoing support from teammates following training.
• Access to a robust knowledgebase for continued reference.
• Visibility into individual performance metrics to support goal-setting.
• Computers and necessary work equipment provided.
• Involved management support for productivity metrics.
• Incentive plan.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed