Audio/Visual IT Specialist

Martis Camp•Truckee, CA

6d•$33 - $34•Onsite

About The Position

The Audio/Visual IT Specialist is part of Martis Camp’s Low Voltage Division, which collaborates to maintain the club’s IT, audio/visual, and telecommunications systems. The specialist oversees the club’s audio/visual experience by installing, managing, and setting up sound, video, and projection equipment for daily operations and events. The position also manages the club’s two-way radios and repeaters and helps the broader IT team deploy, maintain, and troubleshoot workstations and other technology. The specialist serves as the club’s subject matter expert for audio/visual technology and two-way radio systems, and as a support resource for the IT Manager. The role calls for hands-on work with low-voltage technology, active communication with departments, and a service-oriented approach to supporting club operations, members, guests, employees, and events. Reporting to the IT Manager, the specialist helps maintain technology inventory and assists with infrastructure installations to keep systems reliable and up to date. The position has primary responsibility for the reliability and performance of assigned audio/visual, radio, telecommunications, and technology systems. It includes event support and general IT coverage, and requires schedule flexibility, including evenings, weekends, holidays, and on-call support as needed. The listed wage range is $32.50–$34.00 per hour, depending on experience.

Requirements

Minimum of three years of experience in audio/visual systems support, IT support, or a related technical role.
Knowledge of audio/visual equipment, sound systems, projection systems, televisions, and event technology.
Knowledge of two-way radio systems, repeaters, and basic telecommunications troubleshooting.
Knowledge of network fundamentals, wireless connectivity, Windows-based environments, and end-user technology support.
Knowledge of technology inventory management, equipment lifecycle tracking, and preventive maintenance practices.
Familiarity with Microsoft 365 applications, mobile device management, point-of-sale systems, and related business technologies.
Ability to diagnose and resolve audio/visual, radio, workstation, network, and peripheral technology issues.
Ability to organize and manage equipment inventories, maintenance schedules, and technology assets.
Ability to plan, set up, and support technology requirements for meetings, tournaments, and special events.
Effective communication with employees, members, guests, vendors, and department leaders.
Ability to manage multiple priorities while maintaining customer service, responsiveness, and timeliness.
Ability to build and maintain positive working relationships across departments and provide professional, service-oriented support in a fast-paced hospitality environment.
Ability to adapt to changing priorities and respond quickly to operational and event-related technology needs.
Ability to work independently, exercise sound judgment, and escalate complex issues appropriately.
Ability to maintain confidentiality, integrity, and security of club systems, information, and technology assets.
Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call support as needed.
Ability to safely perform hands-on installations, equipment setup, cabling, and related low-voltage and line-voltage support tasks.
Valid California Driver’s License with an acceptable driving record; the posting describes this as preferred or required.
Ability to safely lift up to 50 pounds and request assistance when needed.
Ability to work in confined spaces, crawl spaces, attics, basements, and around desks, and at times on ladders or scaffolding.
Ability to work in hot or cold conditions; use specialized tools and equipment; grip, carry, and maneuver hand and power tools; bend, twist, and kneel frequently; and climb ladders.
Ability to stand for eight hours at a time and work in front of screens for up to eight hours.
Ability to communicate effectively in a collaborative work environment using telephone, computer, web, voice, teleconferencing, and email.

Nice To Haves

Associate’s degree or technical certification in audio/visual technology, IT, or a related field; equivalent experience is considered.
A+, Network+, Security+, CCNA, or similar certifications.
Valid California Driver’s License with an acceptable driving record (the posting describes this as preferred or required).

Responsibilities

Oversee the club’s audio/visual systems, including configuration, maintenance, troubleshooting, and upgrades.
Manage televisions, projection systems, in-house music systems, simulators, and related audio/visual technology.
Serve as the club’s subject matter expert for audio/visual technology.
Partner with the IT Manager, Development Engineer, and vendors on major audio/visual projects.
Set up and coordinate sound, video, and presentation systems for club events, meetings, tournaments, and special functions.
Provide on-site event support and real-time troubleshooting.
Coordinate with vendors, ambassadors, and departments to support successful event execution.
Assist with electrical (line voltage) and technology-related needs for special events.
Support, maintain, and troubleshoot workstations, POS systems, printers, copiers, scanners, timekeeping systems, networking equipment, other technology devices, and accounts.
Participate in departmental on-call and coverage plans for general IT support.
Configure, deploy, and maintain user accounts, workstation hardware, software, and peripheral devices according to department standards.
Escalate complex technical issues to the IT Manager.
Manage the club’s two-way radio and repeater systems, including radio programming, deployment, maintenance, and troubleshooting.
Track inventory, lifecycle replacement, maintenance schedules, warranties, and service records for audio/visual and radio equipment.
Assist with cabling, mounting, equipment installation, and infrastructure deployments.
Support telecommunications, low-voltage systems, and technology projects throughout the club.
Serve as a flexible technical resource for emergent operational and technology needs.
Maintain reliable attendance, communicate workload concerns and project updates, and keep the IT Manager informed of issues, risks, and developments.
Protect the confidentiality, integrity, and security of club systems, information, and technology assets.
Coordinate details with management to ensure assigned projects and tasks are executed correctly.
Perform other related duties as assigned.