Audio Visual (AV) / Video Teleconference (VTC) Technician

PEOPLE TECHNOLOGY AND PROCESSES LLC • Fort Benning, GA

2d • Onsite

About The Position

Provides secure and non-secure AV/VTC customer support services for the VTC bridge and 100+ suites across the Fort Benning campus and off-site locations, including requirements determination, upgrades, troubleshooting, and installation.

Requirements

• At least 8 years of experience providing support for government networks
• Bachelor's degree in a related field
• Cisco Certified Network Associate (CCNA) certification
• Active SECRET clearance in good standing on the first day of the contract

Responsibilities

• Determine VTC suite upgrade requirements and provide Bills of Materials and Statements of Work.
• Coordinate with outside vendors and the Fort Benning NEC for CODEC connectivity and network compliance.
• Provide secure and non-secure support for the VTC bridge and 100+ suites, including off-site locations.
• Maintain a VTC suite tracking database and provide monthly updates to the COR.
• Troubleshoot, update, and test VTC equipment to maintain operational status; respond within 30 minutes to priority requests.
• Perform VTC and A/V suite installation (televisions, speakers, CODEC, cameras, cabling).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior