About The Position

Auction.com is hiring an Auction Coordinator I to represent the company at live real estate auctions, traditionally held on courthouse steps. The coordinator conducts, co-hosts, and otherwise participates in auctions, interacts with bidders, completes the processes needed for successful auctions, and educates customers about participating. The role is centered around Franklin, Tennessee, with travel to surrounding auction locations, usually within two hours. Travel beyond two hours may occasionally be required, with a rental car provided based on projected mileage. Schedules are assigned weekly by the Area/State Manager according to auction needs, so the role requires flexibility. Auction days typically involve 2–4 hours of work, and the expected average is 8–12 hours per week, though hours may fluctuate and are not guaranteed. Required training sessions and administrative tasks are also part of the role, with opportunities to earn additional compensation. This position offers a distinctive work environment without an office, regular training, professional experience, and a competitive travel pay policy for applicable personal vehicle use.

Requirements

  • High school diploma or equivalent.
  • Enjoys customer service and interacting with and helping people.
  • Tech-savvy, with strong technical troubleshooting skills.
  • Proficient in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptable and able to grasp new concepts quickly.
  • Able to manage several assignments while achieving high performance.
  • Able to think quickly in dynamic environments.
  • Works effectively independently and as part of a team.
  • Comfortable leading and interacting with a crowd.
  • Patient and clear and concise when speaking with customers.
  • Open to feedback and coaching.
  • Demonstrates advanced auction management capabilities.
  • Able to lift up to 50 pounds when needed.
  • Able to stand for long hours and work outdoors in all weather conditions.
  • Able to regularly travel up to two hours to event locations in a personal vehicle.

Responsibilities

  • Maintain professionalism with customers and on-site event staff, including deputies, government employees, and attorneys.
  • Carry out auction-day processes for varying volumes of assets.
  • Maintain event equipment and materials.
  • Serve as a subject matter expert on customer resources.
  • Communicate professionally and network with others.
  • Collect customer information using proprietary software.
  • Conduct auctions and track bids for varying asset volumes.
  • Complete customer receipts and event reports.
  • Identify, report, and support efficiencies in processes and technology.
  • Facilitate on-the-job training for event-day roles.
  • Participate in and contribute to scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.
  • Travel to auction locations, usually within two hours of Franklin, Tennessee.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401k program.
  • Competitive travel pay policy to help compensate for personal vehicle usage when applicable.
  • Additional compensation opportunities for training sessions and administrative tasks.
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